【内容简介】
《实用IT项目管理(英文版?第3版)》阐述了如何成功管理一个项目，并包含了CornpTIA Prolect+考试的相关知识。书中论述了IT项目管理从开始到结束的整个过程，涉及启动项目、选择优秀团队成员、与管理层合作、建立沟通、制定切实可行的时间表、跟踪预算和结束项目的成功方法。并包括保证项目按时交付并在预算之内的关键策略。
【目次】
1 Initiating the Project
Defining the Project Management Life Cycle
Initiating the Project
Planning the Project
Executing the Project
Monitoring and Controlling the Project
Closing the Project
Gathering Project Information
Establishing the Project Requirements
Possessing Multiple Personas
No Other Choices?
Interviewing Management
Interviewing the Stakeholders
Identifying the Project Needs
Creating Reasonable Expectations
Creating the Project Charter
Project Charter Elements
Finding the Completion Date
Initiating Processes and the Comp TIA Project+ Exam
Q&A Chapter Quiz
Chapter Exercises
Quiz Answers
Exercise Solutions
2 Planning the Project
How to Plan
Defining the Business Need
Creating a Feasibility Study
Creating the Business Case
Writing the Project Scope Statement
Establishing Project Priority
Obtaining Budget Dollars
Creating an Approach
Create a Milestone List
Manage the Planning
Contingency Plans
Planning Processes and the Comp TIA Project+ Exam
Q&A Chapter Quiz .
Chapter Exercises
Quiz Answers
Exercise Solutions
3 Working with Management
Defining the Organizational Structure
Working in a Functional Organization
Working in a Matrix Organization
Working in a Projectized Organization
Presenting the Project to Management
Stalt at the End
The WIIFM Principle
Tailor the Presentation
Role of a Salesperson
Defining Management's Role
How Projects Get Initiated
Management Theories
Delegate Duties
Focusing on the Results
Inventing a Project Kickoff
Set the Stage
How Management Fits In
Defining the Purpose
Creating Management Alliances
Working Together
Following Organizational Governance
Dealing with Challenging Bosses
Working with Good Bosses
Management and the Comp TIA Project+ Exam
Q&A Chapter Quiz
Chapter Exercises
Quiz Answers
Exercise Solutions
4 Managing the Project Scope .
Creating the Project Scope
Gathering Requirements Through Communications
Writing the Project Scope Statement
Defining the Work Breakdown Structure
Working with a WBS
Coordinating WBS Components
Defining a WBS Approach
The Mechanics of Creating a WBS
Why You Need a WBS
Creating a WBS Dictionary .
Obtaining Stakeholder Approval
Presenting to the Project Sponsor
Presenting to Key Stakeholders
Scope Management and the Comp TIA Project+ Exam
Q&A Chapter Quiz
Chapter Exercises
Quiz Answers
Exercise Solutions
5 Creating the Budget
Budget Basics .
Determine the Estimate Type
Implementing Bottom-Up Cost Estimates
Allowance for Change
Creating a PERT Estimate
Using Top-Down Estimating
Using Analogous Estimating
Using Parametric Modeling
Budget at Completion
Zero-Based Budgeting
Determining Project Expenses
The Cost of Goods
Outsourcing
Estimating Work Hours
Tracking Budgetary Expenses
Runaway Projects
Keeping Track of Expenses
Project Budgets and the Comp TIA Project+ Exam
Q&A Chapter Quiz
Chapter Exercises
Quiz Answers
Exercise Solutions
6 Building the Project Plan
Building the Project Plans
Project Plan Documents
Creating the Project Scope Management Plan
Defining the Project Schedule Management Plan
Building the Network Diagram
Analyzing the Project Network Diagram
Creating the Project Cost Management Plan
Planning for Project Quality
Preparing for Managing a Project Team
Writing the Project Communications Management Plan ..
Planning for Project Risk Management
Building the Project Procurement Management Plan
Planning and the Comp TIA Project+ Exam
Q&A Chapter Quiz
Chapter Exercises
Quiz Answers
Exercise Solutions
7 Organizing a Project Team
8 Managing Team
9 Implementing the Project Plan
10 Revising the Project Plan
11 Enforcing Quality
12 Completing the Project