【内容简介】
At last - here’s the long-awaited, extensively revised and expanded edition of the acclaimed and bestselling book, "Workflow Modeling". This thoroughly updated resource provides proven techniques for identifying, modeling, and redesigning business processes, and explaining how to implement workflow improvement, this book helps professionals define requirements for systems development or systems acquisition. By showing how to build visual models for illustrating workflow, the book helps practitioners assess their current business processes and see where process improvement and systems development can take place. Leading author Alec Sharp is an internationally recognized expert in business process management and is in high demand as a speaker and seminar leader in the field.
最后 - 这是期待已久的，广泛的修改和扩展的好评，畅销书版，“工作流建模”。这充分证明更新的资源提供识别技术，建模和重新设计业务流程，并解释如何实现工作流程的改善，这本书有助于专业人员确定系统开发或系统所需经费。通过展示如何建立说明工作流程可视化的模型，这本书可以帮助医生评估其当前的业务流程，看看流程改进和系统的发展才能进行。领先的作者亚历克夏普是在业务流程管理的国际公认的专家，并作为议长和外地研讨会领导人的高需求。
【目次】
Part I: The Convergence of Process and Systems.;
Part II: Framing the Process.;
Part II: Swimlane Diagrams.;
Part IV: Understanding the As-Is Process.;
Part V: The To-Be Process and Transition to System Requirements.