Tourism, travel and leisure (TTL) are highly diverse and fragmented industries. Alliances and partnerships can be used as a framework providing small and medium-sized tourism enterprises (which do not possess adequate resources or organizational capabilities) with opportunities to operate in a competitive business environment. This book will: (i) present the theoretical and analytical frameworks underlying business co-operation and alliances; (ii) analyse the main issues and aspects related to business partnerships; (iii) investigate the contribution of these alliances in the field of management and marketing of TTL businesses; (iv) examine and highlight the factors associated with their success and/or influencing the successful operations of such alliances at business and destination levels; (v) explore their adoption, application and management in various contexts of TTL businesses; and (vi) present and discuss case studies illustrating the various issues and aspects. The volume will conclude by providing management and marketing implications and recommendations for tourism business, destination managers and local planners to enable them to successfully operate such alliances.
List of Figures ix
List of Tables xi
List of Contributors xiii
Introduction xv
Dogan Gursoy
Melville Saayman
Marios Sotiriadis
PART I TOURISM BUSINESS ENVIRONMENT AND
COLLABORATION
1 General Context and Tourism Business 3 (16)
Environment: The Contribution of Alliances
in a Globalized Context
Salvador Gomez Nieves
Ana Cecilia Reyes Uribe
2 Business Cooperation and Partnership: A 19 (22)
Case of Cocreation at Destination Level
Marta Magadan
Jesus Rivas
3 Partnerships and Alliances in Tourism: 41 (16)
Aims and Functions
Ige Pirnar
4 Collaborative Policy Making: A 57 (20)
Community-Based Perspective in the Context
of Sardinia's Maddalena Archipelago, Italy
Giacomo Del Chiappa
Marcello Atzeni
PART II COLLABORATION IN TOURISM INDUSTRY AND
BUSINESSES
5 Strategic Alliances in the Hospitality 77 (18)
Industry as an Expansion Strategy: An
Indian Perspective
Saurabh Kumar Dixit
Marios Sotiriadis
6 Airline Alliances: Traditional Carriers 95 (16)
versus Low Cost Carriers?
Eleftherios D. Katarelos
7 Hotel Industry: Forming a Strategic 111 (12)
Alliance with Tourism Service Providers
Ja Snyman
8 Strategic Collaboration with Volunteers 123 (18)
in Events: Partnering for Success
Fleur Fallon
PART III COLLABORATION IN SPECIAL INTEREST
AND NICHE TOURISM
9 Economic Recession as a Catalyst to 141 (14)
Increased Collaboration in Rural Tourism
Catherine Gorman
Ziene Mottiar
10 Are Partnerships Necessary in Culinary 155 (18)
Tourism?
Leticia Estevez
11 Business Networks and Opportunities in 173 (18)
Ecotourism: The Case of the Kruger National
Park
Melville Saayman
12 Collaboration and Partnerships in 191 (14)
Practice: The Creative Tourism Network®
Caroline Couret
13 Challenges of Collaborative Partnership 205 (20)
in Developing a Sustainable Nature-Based
Tourism in Langkawi
Azilah Kasim
Hisham Dzakiria
PART IV TECHNOLOGY-ENHANCED COLLABORATION IN
DIGITAL ENVIRONMENT
14 Tourism E-Mediaries: Business Models and 225 (16)
Relationships with Providers of Tourism
Services
Marios Sotiriadis
Carmen Loedolff
Christos Sarmaniotis
15 Collaboration in Tourism E-Commerce and 241 (16)
Evaluation Metrics
Constantine Aivalis
PART V SPECIAL ISSUES OF COLLABORATION IN
TOURISM
16 Negotiating Partnerships and Strategic 257 (16)
Alliances: A Call to Educators
John C. Crotts
17 Governance of Partnerships and Alliances 273 (12)
in Tourism Businesses and Destinations
Sylvain Zeghni
18 Potential Contribution of Collaborative 285 (14)
Forms in Tourism Innovation: A Focus on
Tourism Cluster
Nathalie Fabry
19 Motivators and Inhibitors of 299 (22)
Implementing Sustainable Hospitality Supply
Chain Management
Xun Xu
Dogan Gursoy
Conclusions: Issues and Challenges for 321 (10)
Collaborative Forms in Tourism Businesses and
Destinations
Marios Sotiriadis
Dogan Gursoy
Melville Saayman
About the Authors 331 (8)
Index 339