出版时间:2011-04-26

[内容简介]
 

Preventing Stress in Organizations:How to Develop Positive Managersoffers an innovative, evidence-based approach to help managers prevent and reduce workplace stress in their staff.
 

a. Provides information on the critical skills managers must develop in order to prevent stress in their staff, and the key ongoing behaviours that promote a healthy work environment
b. Shows practitioners in occupational psychology, HR, Health and Safety and related professions how positive management can be integrated into an organization???s existing practices and processes
c. Serves as an essential guide for managers themselves on how to incorporate proven stress management skills into their everyday interactions with team members
d. Balances rigorous research grounding with real-world vignettes, case studies and exercises

[目录]
 

1 Introduction

2 Why managing stress is important: The business and legal reasons

3 How to manage work-related stress

4 Developing a framework to promote positive manager behaviour

5 Respectful and responsible: Managing emotions and having integrity (management competency 1)

6 Managing and communicating existing and future work (management competency 2)

7 Managing the individual within the team (management competency 3)

8 Reasoning/managing difficult situations (management competency 4)

9 Overcoming barriers to positive manager behaviour

10 Supporting managers to change their behaviour

11 Is stress management just good management?

12 The way forward