[目录]
绪言
Ⅰ商务函电的格式与结构
1. The letter format
2. Parts of the business letter
3. Addressing envelops
4. The facsimile
5. The E—mail
Ⅱ询价、答复
Specimen Letters
Style & Structure
Ⅲ报价、推销
Specimen Letters
Style & Structure
Ⅳ订货、答复
Specimen Letters
Style & Structure
Ⅴ申诉、处理
Specimen Letters
Style & Structure
Ⅵ运输
Specimen Letters
Style & Structure
Ⅶ付款、结账
Specimen Letters
Style & Structure
Ⅷ寄售、易货、补偿贸易和来料加工
Specimen Letters
……
Ⅸ合资经营、租赁
Ⅹ代理
Ⅺ咨询
Ⅻ招标、投标
国际信贷
就业
其他函件
附录