[Description]: There is no better book than Operations Now: Profitability, Processes, Performance to motivate your students to learn about operations management and how and why it is critical to success in business. The Second Edition retains its cutting-edge content and unique Resource/Profit Model, a conceptual framework that places operations management in a context of business financial performance.Through the use of a framework that serves as an organizing model for the text and as an Internet portal to state-of-the-art learning resources, including interactive models, business tours, spreadsheet tutors, and other hands-on experiences, Operations Now is unmatched at meeting the learning needs of virtually any student. By using the text to do what it can do best, and by using the Internet to do what it can do best, Operations Now enables students to learn operations management concepts and techniques in the context in which they exist in the real world.
[Table Of Contents]
Preface
Acknowledgments
UNIT ONE: FOUNDATIONS FOR SUCCESS
CHAPTER ONE Introduction to Operations Management
CHAPTER TWO Profitability
CHAPTER THREE Value, Strategy, and Capabilities
CHAPTER FOUR Process Selection, Design, and Improvement
UNIT TWO: COMPONENTS OF VALUE
CHAPTER FIVE Cost
CHAPTER SIX Quality
CHAPTER SEVEN Quality Tools
CHAPTER EIGHT Timeliness
UNIT THREE: MANAGING OPERATIONS RESOURCES
CHAPTER NINE Resource Planning
CHAPTER TEN Supply Chain Management
CHAPTER ELEVEN Inventory
CHAPTER TWELVE Lean Systems
CHAPTER THIRTEEN Capacity
CHAPTER FOURTEEN Constraint Management
CHAPTER FIFTEEN Facilities
CHAPTER SIXTEEN Workforce
APPENDIX A Areas of the Standard Normal Distribution
APPENDIX B Areas of the Cumulative Standard Normal Distribution
GLOSSARY
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